Senior Transportation Insights Manager

Job Title

Position Overview

The position focuses on ensuring our customers have an efficient, seamless, and satisfying experience throughout their delivery process whether it be on Shaw truck or outsourced carriers. You will be responsible for collaborating with Senior Leadership Team, Regional Supply Chain Directors, Regional Operations Managers, Sales, ISC Finance, ISC Engineering, Customer Care, Global Supply Chain Technology and the Transportation team in designing end‑to‑end transportation solutions tailored to customer needs while driving business insights for the fleet. You will identify cost savings, and shape long‑term network and fleet strategy while overseeing a team of Transportation Solutions Managers and Transportation Coordinators dedicated to delivering efficient, exceptional service and support to our customer base. 

Responsibilities: 

• Serve as a strategic advisor and trusted partner to RDC leadership and cross‑functional stakeholders across Transportation, Sales, ISC Finance, Customer Care, Global Supply Chain Technology, and ISC Engineering, aligning transportation strategy with enterprise priorities, operational goals, and customer‑focused commitments
• Support continuous improvement of final-mile delivery performance across all U.S. regions through transportation solution design, route optimization, and analytic insight, leading a team of Transportation Solutions Managers (TSMs) and influencing Transportation Coordinators (TCs) at the distribution center level
• Lead, coach, and develop Transportation Solutions Managers strengthening technical transportation expertise, analytical thinking, financial acumen, and decision‑making to build long‑term bench strength
• Partner closely with RDC Operations Managers and Regional Supply Chain Directors to translate transportation analytics into execution, driving measurable improvements in OTIF, route adherence, delivery cost per pound, asset utilization, and service reliability
• Provide TSM guidance on analysis of transportation scenarios, network design, fleet sizing, and capacity tradeoffs at the RDC and sub‑RDC service‑area level
• Establish and enforce short and long term transportation strategic plan on standards, optimization processes, and performance expectations while maintaining accountability for service performance (OTIF), cost performance, and process adherence across all regions
• Drive business insights for the fleet by analyzing equipment utilization, driver productivity, idle and fuel performance, maintenance spend, and cost to serve, translating data into actionable recommendations for operations and executive leadership
• Identify, quantify, and validate cost savings opportunities across owned fleet, dedicated, and outsourced carrier spend, building business cases with clear financial impact and tracking realized savings
• Act as primary subject‑matter expert and point of contact for Omnitracs and related transportation platforms, partnering with Global Supply Chain Technology to evaluate, test, and implement enhancements that are scalable, data driven, and operationally effective
• Partner with ISC Engineering to analyze and execute network optimization initiatives, including fleet configuration, equipment refresh timing, routing logic, and service‑cost tradeoffs
• Inform long range equipment strategy and evaluating emerging capabilities such as telematics, automation, and AI enabled decision tools alongside utilization, routing constraints, and cost‑to‑serve implications through analytical modeling
• Communicate complex, data‑driven insights clearly to audiences ranging from frontline leaders to executive leadership, enabling confident, informed decision‑making

Requirements:

• Four-year degree and 5+ years of transportation/logistics experience; or High School Diploma/GED and 8+ years of transportation/logistics experience
• Prior management experience or experience as Route Optimization Manager or Transportation Insights Manager
• Strong analytical skills to translate large sets of data into strategic insights that drive business decisions
• Experience in growing, developing, and leading a team across multiple areas of the business
• Demonstrate knowledge of Shaw's products, services, and culture
• Business acumen to gather and present data, specifically financial acumen
• Balance agile and critical thinking
• Effective communication skills, verbal and written
• Capable of managing projects, creating project plans, meeting deadlines; organized with specific attention to detail
• Ability to make informed decisions and analyze information effectively
• Ability to travel to regional warehouses located throughout the country

Preferred:

• Knowledge of Omnitracs and other routing, telematics, and transportation management software as well as other basic software and other technology applications
• Experience using technology and AI tools to enhance analysis, improve efficiency, and support business transformation
• Experience using coding languages such as SQL, Python, etc
• Working knowledge of excel and data visualization tools (Power BI, Tableau, etc.) 
• Background in Logistics and DOT/OSHA compliance

Competencies:

• Demonstrate Strategic Influence
• Lead Change
• Drive Results
• Drive Innovation

The work location of this position can be anywhere within the RDC network.

Work Shift