Senior Analyst, Installation & Readiness

Position Purpose:

The Senior Analyst, Installation & Readiness is responsible for creating and maintaining clear, accurate, and field-friendly Reset & Installation Guides (RIGs) that enable consistent, safe, and efficient execution of merchandising and operational projects across Home Depot stores. This role partners with cross-functional teams to translate project requirements into standardized instructional content, ensuring alignment with project objectives, execution standards, and field needs.

The Senior Analyst demonstrates innovative thought leadership and creative problem-solving to continuously improve instruction quality, simplify complex processes, and enhance the usability of project documentation. By incorporating field feedback, lessons learned, and evolving business standards, this role drives consistency, operational excellence, and successful project execution across the enterprise. Success in this position requires strong communication, attention to detail, collaboration, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• 65% Evaluate upcoming projects to ensure readiness (instructions, products/materials on hand, MET/3PL training, etc.)
• 25% Partner with MET and issue resolution teams to drive execution and resolve pervasive issues in a timely manner
• 10% Report out on execution metrics and drive best practice learning to enhance planning, readiness, and resolution
• processes

Direct Manager/Direct Reports:

• This position reports directly to the Senior Manager of Merchandising Services Projects.
• This position has no direct reports.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Extensive knowledge of merchandising resets for The Home Depot.
• Experience creating, editing, or maintaining operational procedures, work instructions, or field-facing documentation.
• Strong written and verbal communication skills with the ability to translate complex concepts into clear, actionable instructions.
• Demonstrated innovative thinking and creative problem-solving skills with a focus on continuous improvement.
• Experience collaborating with cross-functional teams in a fast-paced, matrixed environment.
• Strong attention to detail and ability to manage multiple priorities and deadlines.

• Proficient in Microsoft Office Suite, including PowerPoint, Excel
  Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 2

Competencies:

• Highly organized.
• Excellent written and verbal communication skills.
• Strong ability to multi task and handle competing priorities at once.
• Strong decision making and problem solving skills.