WalkableJobs
Posted Oct 12, 2026

Patient Experience Rep, Part Time

Piedmont Healthcare · 1255 Highway 54 West, Fayetteville, GA

  • Part-time
  • Customer Service
1255 Highway 54 WestOpen on the map →

Summary

Serves as a liaison between the organization, patients and their families, relaying patient problems, questions, complaints and concerns to the appropriate staff. Provides patients and families with information, general assistance, complaint resolution and referrals to appropriate resources.

Overview:

Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

4 nights per week - 6p-11p to cover high volume periods

Responsibilities:

Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.

Qualifications:

MINIMUM EDUCATION REQUIRED:
H.S. Diploma or General Education Degree (GED) is required

MINIMUM EXPERIENCE REQUIRED:

1 year of experience in customer service, preferably in a healthcare environment is required. Experience working with complex customer service situations is preferred

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None

ADDITIONAL QUALIFICATIONS:
None.

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Business Unit : Company Name: Piedmont Fayette Hospital

  • LocationPiedmont Healthcare · Fayetteville, GA
  • Address1255 Highway 54 West, Fayetteville, GA
  • Open jobs at this location62
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Read nightly from Piedmont Healthcare’s own career site and linked back unedited. Distances are straight-line, not routes, except the walk, bike and drive times shown to signed-in users, which Mapbox routes. Pay is as the employer advertises it, on its site or in the job description, and not verified by WalkableJobs.