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Posted Sep 30, 2026

Shift Leader

Chili's · 2821 Ledo Road, Albany, GA 31707

  • Food & Bev
2821 Ledo RoadOpen on the map →

Summary

Plans, directs and coordinates restaurant operations and hourly Team Members during a shift, ensuring food safety, quality standards and guest service. Assigns duties, interviews and trains hourly staff, handles guest complaints and performs basic register functions.

The Shift Leader, under the supervision of the General Manager and Assistant Managers, is responsible for planning, directing, and coordinating operations and hourly Team Members for a single restaurant.
  • Support all restaurant operations and conditions to ensure the quality of the product and customer service.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Assigns duties and responsibilities to Team Members based upon work requirements.
  • Understand and practice safe food handling procedures to always ensure compliance with local health standards and Steritech readiness.
  • Administer kitchen set up by creating prep sheets and station and cleaning duties.
  • Foster open communication between Team Members and Management.
  • Interview job candidates and oversee training of hourly Team Members.
  • Train, retain, and develop Team Members to take on larger roles.
  • Communicate with Team Members, guests, vendors and Hielan personnel for various needs.
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Assist management in monitoring food and beverage preparation, receiving and storage.
  • Attend Manager and Certified Trainer meetings.
  • Drive business results by utilizing Chili's systems to effectively control costs.
  • Drive Guest engagement within the four walls of the restaurant and rectified Guest complaints.
  • Perform basic register functions including voids, comps, discounts, and other table maintenance.
  • When needed, may perform the duties of a food server, expediter, line cook, busser, or food runner.

About this location

All Chili's jobs →
  • LocationChili's · Albany, GA
  • Address2821 Ledo Road, Albany, GA 31707
  • Open jobs at this location12
  • Also hiring within a mile27 employers

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Read nightly from Chili's’s own career site and linked back unedited. Distances are straight-line, not routes, except the walk, bike and drive times shown to signed-in users, which Mapbox routes. Pay is as the employer advertises it, on its site or in the job description, and not verified by WalkableJobs.